Account & Data Deletion
Last updated: 22 July 2026
You can delete your İkimiz data at any time. There are two levels.
1. Delete your shared moments (instant, inside the app)
Open Account & Settings → Unpair. Unpairing immediately and permanently deletes, from our server:
- every light-pulse, note and drawing the two of you exchanged
- your shared constellation and its timeline
- the link between the two accounts
This cannot be undone, and it deletes the moments for both partners.
2. Delete your whole account
Send an e-mail to [email protected] from the address you used to sign in, with the subject "Delete my İkimiz account".
We will delete, within 30 days:
- your account record (name, e-mail address, sign-in method, gender preference)
- your access tokens
- your status information
- any shared moments still linked to your account
You will receive a confirmation once deletion is complete. You do not need to give a reason.
What we cannot delete
Google Play holds your purchase and billing records; we never receive them, so we cannot delete them. To manage your subscription, use your Google Play account. If you want a refund, request it through Google Play.
Cancelling your subscription
Deleting your account does not cancel your subscription. Cancel it separately in Google Play → Payments & subscriptions → Subscriptions, otherwise it keeps renewing.